I chose a public-sector bank, State Bank of India, as my bank a few years back thinking of it as being dependable and always keeping its customers first, something I thought a private bank would never do. But I have to say that Kotak took me by a complete surprise.
When SBI had increased its account maintenance charges, I decided to switch banks. Kotak 811 was newly launched at that time and was giving 6% interest on a zero-balance account. So, I decided to open an account and haven’t looked back since! Apart from the increased charges, I wasn’t happy with the level of service offered by SBI but with Kotak, I had no complaints.
It’s been one year since I have been using my Kotak 811 account and I am very happy with it. Apart from banking benefits, I also get perks like cashbacks, free movie tickets, discounts etc. on my daily transactions.