Everyone is on WhatsApp. It has become the default texting platform for everyone. And, that’s the reason most of the brands around us are on WhatsApp including banks such as Kotak Mahindra Bank. WhatsApp Banking is fast evolving as a preferred way to bank. Click here to read about other banks that have launched WhatsApp Banking facility.
WhatsApp Banking lets customers to carry out simple banking transactions and check their account details in just a few conversations. Currently, you can access 30 services through Kotak Bank WhatsApp Banking.
How to Start Kotak Bank WhatsApp Banking
If you are reading this on your mobile, you can click here to get started. Or, give a missed call on 9718566655 from your registered mobile number and register yourself.
Save the number ‘022 66006022’ to your mobile contacts.
Go on WhatsApp, open the chat window and send “help” as a message to view the list of services offered by Kotak.
Type the number corresponding to the service that you need help
Enter the 6 digit OTP that you received on your registered mobile number and then follow the steps.
If you wish to discontinue the WhatsApp banking services, you can send a “stop” message.
Services Offered on Kotak Bank WhatsApp Banking
Last 3 transactions
Know your Customer Relationship Number (CRN)
New Cheque Book Request
Credit card application status
List of services
Aadhaar Number Updation
Mobile Number Updation
Email ID Updation
Activation / Deactivation of Passbook
FATCA Declaration (Compulsory for bank account opening)
NACH Cancellation to cancel auto debit from your bank account