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Kotak Bank WhatsApp Banking

Everyone is on WhatsApp. It has become the default texting platform for everyone. And, that’s the reason most of the brands around us are on WhatsApp including banks such as Kotak Mahindra Bank. WhatsApp Banking is fast evolving as a preferred way to bank. Click here to read about other banks that have launched WhatsApp Banking facility.

WhatsApp Banking lets customers to carry out simple banking transactions and check their account details in just a few conversations. Currently, you can access 30 services through Kotak Bank WhatsApp Banking.

How to Start Kotak Bank WhatsApp Banking

kotak bank whatsapp banking
  • If you are reading this on your mobile, you can click here to get started. Or, give a missed call on 9718566655 from your registered mobile number and register yourself.
  • Save the number ‘022 66006022’ to your mobile contacts.
  • Go on WhatsApp, open the chat window and send “help” as a message to view the list of services offered by Kotak.
  • Type the number corresponding to the service that you need help
  • Enter the 6 digit OTP that you received on your registered mobile number and then follow the steps.

If you wish to discontinue the WhatsApp banking services, you can send a “stop” message.

Services Offered on Kotak Bank WhatsApp Banking

  1. Account balance
  2. Last 3 transactions
  3. Statement Request
  4. Cheque Status
  5. Know your Customer Relationship Number (CRN)
  6. New Cheque Book Request
  7. Nearest ATM
  8. Nearest Branch
  9. Credit card application status
  10. List of services
  11. PAN Updation
  12. Aadhaar Number Updation
  13. Mobile Number Updation
  14. Email ID Updation
  15. Activation / Deactivation of Passbook
  16. FATCA Declaration (Compulsory for bank account opening)
  17. NACH Cancellation to cancel auto debit from your bank account
  18. Modification of Home Branch
  19. Deregistration of Printed Statement
  20. Account Upgradation
  21. Set MPIN for 811
  22. Complete 811 Full KYC
  23. Fund 811 Account
  24. Amount Due
  25. Available Credit balance
  26. Generate / Reset PIN
  27. Credit card Offers
  28. Report a Lost or stolen card
  29. Apply for credit Card
  30. Pay Credit card bills


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