Whatsapp is one of the most popular messaging apps. It is
now almost impossible to think a life without Whatsapp. While WhatsApp is
mostly used to chat and send pictures and videos, it can also be used to avail basic
With WhatsApp banking, you can get your bank mini statement,
apply for different financial products, check your savings account balance and
preapproved loans etc.
Kotak Mahindra Bank, Saraswat Bank, HDFC Bank, IndusInd Bank
and now ICICI Bank are some of the banks that offer Whatsapp banking facilities
to their customers.
Let us take a look at WhatsApp Banking facility offered by
the banks and how you can opt for it and services that they provide.
Kotak Whatsapp Banking
Kotak Whatsapp Banking is available for regular Kotak savings to account customer as well as for Kotak 811 customers. If you are Kotak customer, you can receive bank updates through the Kotak Bank Whatsapp service. Currently, 30 services are available through the WhatsApp platform.
Steps to enrol for Kotak Whatsapp Banking
Kotak Bank Whatsapp number is 9718566655. You can give a missed call on this number from your registered mobile number. If you are reading this on your mobile, you can click on this link to get started.
Add ‘022 6600 6022’ to your mobile contacts.
Go to WhatsApp and search the bank’s WhatsApp number that you had saved. Send “help” as a message to get the full list of services available on Kotak Whatsapp Banking.
Simply type the number of the service that you want e.g., “1” or “Bank Account”
You will receive a 6-digit OTP to your registered mobile number for verification and follow the steps that you will receive as a Whatsapp message.
How to opt-out
You easily opt-out from the facility by messaging ‘Stop’ to
the same number.
List of Services available
Last 3 transactions
Know your Customer Relationship Number (CRN)
New Cheque Book Request
Credit card application status
List of services
Aadhaar Number Updation
Mobile Number Updation
Email ID Updation
Activation / Deactivation of Passbook
FATCA Declaration (Compulsory for bank account opening)
NACH Cancellation to cancel auto debit from your bank account
Modification of Home Branch
Deregistration of Printed Statement
Set MPIN for 811
Complete 811 Full KYC
Fund 811 Account
Available Credit balance
Generate / Reset PIN
Credit card Offers
Report a Lost or stolen card
Apply for credit card
Pay Credit card bills
HDFC WhatsApp Banking
While WhatsApp Banking feature is mostly offered to bank customers, HDFC Whatsapp Banking is also available for non-HDFC bank customers.
Steps to enrol for HDFC Whatsapp Banking:
Give a missed call or sending SMS SUB to HDFC Whatsapp
number70659 70659 from the registered mobile number. Click here if
you are using your mobile phone to get started.
Save the number on your contact list.
Open the contact’s chat window and type ‘Hi’.
After you receive the welcome message from the
bank, you can type query.
How to opt-out from HDFC Whatsapp Banking
To opt-out, SMS UNSUB from your bank registered mobile number to 70659 70659.
ICICI Bank Whatsapp Banking
ICICI Bank has recently launched Whatsapp Banking for their savings account customers.
Customers who have ICICI Bank credit card can use the facility to ‘Block/Unblock’ their card. Non-ICICI Bank customers can also use this instant service to know about offers, location of the nearest Bank’s branches / ATMs.
It is also available in the Hindi language on 9324953010.
Steps to enrol for ICICI Bank Whatsapp Banking
Save ICICI Bank Whatsapp number 9324953001 in
your contact list.
Open the chat window of the saved number
Send ‘Hi’. You will get a list of services that
you can avail.
Type the keyword of the service required. E.g.,
type ‘offers’ to know about offers around you.
How to opt-out from ICICI Bank Whatsapp Banking
Send ‘Stop’ to discontinue ICICI Bank Whatsapp.
List of services offered by ICICI Bank
Last 3 transactions
Credit Card Limit
Block /Unblock my card:
Get instant loans
ICICI Bank ATMs near me – Top 3
Branches near me – Top 3
IndusInd Bank Whatsapp Banking
While other bank customers can opt for Whatsapp Banking by giving a missed call or sending text messages, IndusInd Bank customers need to register for Whatsapp Banking on the bank’s website. By registering IndusInd Bank’s Whatsapp service, you will also receive banking/non-banking alerts on your WhatsApp.
Steps to register for Indusind Bank Whatsapp Banking
Visit the bank’s website or click here to register for Whatsapp Banking.
To register, you have to select the product (savings account, customer vehicle loan) to register and enter your registered mobile number, PAN or your date of birth.
Tick on the terms and conditions and click on Submit.
Check Account Balance
View reward points
Check last three transactions
Update Aadhaar information
Get important alerts
How to opt-out
You can unsubscribe by sending a message with ‘unsubscribe’ keyword post which any messages will not be sent.
Saraswat Bank Whatsapp Banking
Saraswat Bank has introduced Whatsapp Banking for its customers. Currently, 15 services are available on the platform.
Steps to avail Whatsapp banking :
Give a missed call on 9029059271 to register.
Click here if you are on your phone.
Save the number
You can type special catchwords such as ‘Bal’
for Balance Enquiry and ‘Txn’ for Last 5
List of Services Available
Last 5 Transactions
Mobile Banking Registration
Know Your Customer Number
Register Your Email Id
Download GoMo Mobile Banking App
Download M-Passbook App
Download Credit Card App
Loan Products Information
Rate of Interest for Loans & deposits
Apply for Savings Account
Apply for Retail Loans
ATM/ Branch Locator
How to opt-out
You can type ‘Stop’ to unsubscribe Saraswat Bank’s WhatsApp services.
In this current scenario, it is best to stay indoors.
Whatsapp banking has made it easier to carry out banking services. If your bank
offers Whatsapp Banking, you can avail the facility and know your bank balance,
last three transactions etc. from your Whatsapp app.
However, beware of fraudsters claiming to be bank representatives.
Never share your account details and OTP over Whatsapp etc.